Certified Behavior Consulting

Open Store Sign

Hours of Availability

Virtual Services

Mon, Tues, Thur & Fri

9am to 5pm ET

In-Person Services

Mon, Tues, Thur & Fri

10am to 3pm ET

Home Desk

Services & Rates

Behavior Assessment

Appropriate for discussing pets' behaviors, severity, safety concerns, prognosis, options, and next steps. Learn what your work might entail, expected timeline, and more. Assessments are appropriate for cats or dogs, most behavior concerns*, any owned pet, or any rescue pet looking for adoption guidance. Most cases require work sessions after the assessment in order to see meaningful results. 


  • Up to 2hrs, virtual, includes written notes, handouts, & session recording: $295

  • Without recording or written materials: $195

Case Review

An alternative to Behavior Assessment. Ideal for those uncertain if they can or should proceed with addressing a behavior or for rescues seeking advice on placing a pet.


  • Up to 1hr, virtual, includes session recording: $125

NOTE: to reduce client load and allow focus on areas of "speciality," the following referrals are made


Scheduling Your Assessment

Discuss which service is appropriate for your needs, any questions or concerns, and more. Due to volume of clients and correspondence, I am not able to discuss cases over the phone. Any questions about prognosis or what will be involved depends entirely on your individual case and will all be addressed in the Assessment. To learn about my approach, please see "About" in the menu at the top of this page. 

  • I will email you a link to schedule the service best suited to your needs. 

  • A deposit and pet history are required within 48hrs of scheduling to avoid cancelation.

    1. DEPOSIT (you'll also be redirected here after scheduling).

    2. History for your CAT or your DOG​.

Preparing For Assessment

  • To get the most out of our time, ensure other appointments or distractions won't occurr at the same timeAnyone is welcome to attend, including children

  • Prepare rewards your pet LOVES prior to meeting, just in caseSee suggestions here.

  • In virtual sessions, a portable device is recommended in case I need a "tour" of your home or to see your pet

In-home services will resume May 10, when I will be fully vaccinated. For the health of my other clients and myself, anyone in attendance should be fully vaccinated as well.


I am not sure if I can or should try to address my pet's problem. Do I need a Behavior Assessment?

If you're not sure you can or should work on any behavior, a Case Review is a great option to get enough information to help you decide.

My trainer told me cookies won't work for my dog and that I need to be the alpha. Is that true?
Bone Cookies

No, no one should use alpha or dominance based training - it's been known to be ineffective, confusing, and damaging in the 80s.  Learn more hereMy approach isn't a trendy, new, touchy-feely gimic. It is supported by published research as effective and humane. If it works for a gorilla, it'll work for your dog.

Why are you so much more expensive than other trainers?

My work is almost exclusively behavior consultation, not training. All services include a Master's Degree, twenty years' professional experience, multiple certifications, memberships, continuing education, and knowledge of how cats, dogs, and humans think and learn. 

How will I know if you can cure my pet?

There is no "cure" when it comes to behavior. Behavior develops via a combo of learning, genetics, etc. so cannot be erased or removed. Instead, your pet will learn to make different choices, trust you, and more.

Why do you communicate and schedule via email only?
Serious Kitten

​II correspond via email due to client load and schedule constraints. This allows me to accommodate more clients more efficiently. This also allows a written record of what was discussed. Texting and phone calls are available to existing clients.

How many sessions will I need?
Cat on a Soft Blanket

Few issues are resolved in one session. Resolution depends on many factors such as severity, frequency of training

motivation, health, the family, and much more.

Are you available nights and weekends?
Brown Dog

I see clients weekdays only

On occasion exceptions can be made for existing clients. If you require evening or weekend hours, I am happy to refer.

How can a virtual session possibly work?

Cases begin by identifying and addressing contributing factors, laying foundational training, 

changing your behavior, etc. I rarely have to be in the room to get started and, in fact, can often resolve the case without ever meeting in person!

Why should I care about finding certified professionals?
Cookapoo Dog
Don't you need to see the behavior in action in order to address it?

When it comes to fear, aggression, and some other behaviors the answer is no! In fact, if your pet becomes too upset during our session, their brain will not be able to process much at all. My job is to keep your pet "under threshold" so they are equipped to learn.

Can we discuss my case on the phone ahead of time?

If you are uncertain about whether to work on your pet's behavior concerns, Case Reviews are a great option. I am not able to discuss cases over the phone without an appointment.

How does pet insurance work?

If your pet insurance policy includes behavior modification, find out if the work can be done by a Certified Applied Animal Behaviorist. Your payments to me may be reimbursable !


What Clients Are Saying

We contacted Katenna after Miles started growling and lunging at dogs. It was a scary and confusing time. It felt that his behavior “came out of no where,” but Katenna helped us realize that it was coming from somewhere; we just couldn’t see it. Through virtual sessions, we gained a much better understanding of Miles and learned techniques to acclimate him to other dogs while also being mindful of other dogs’ safety and comfort. Now, Miles can relax around most dogs and even has a group of dog friends! 

Katenna’s transparency helped us form realistic expectations; her expertise helped us understand how to alter his behavior without harming his well-being; and her humor helped us feel comfortable in an uncomfortable situation. We are so thankful for her continued support. We’re sure that Miles’ life is better because of it.