Details about available service options as well as rates.

Instructions for scheduling as well as confirming your appointment.

Links to pay the deposit to confirm your appointment, pay session balance, etc.

What about pet insurance? Can we talk on the phone? What do past clients think? And more!

Neva Masquerade Cat

Services & Rates

Appropriate For

  • Cats or dogs

  • Assistance with any concerning behaviors or training needs

  • Owners looking for assistance with

    • ​Current pets' behaviors

    • Choosing the right pet for their family

    • Integration with new baby, new pets, etc.

    • Any behavior need

  • Rescues or shelters looking for assistance with

    • Assessing pets for in-take

    • Adoption evaluations

    • Behavior modification while in shelter, foster care, etc.

  • ...and more

Case Review

This 1hr session is ideal for owners, potential adopters, rescues and shelters who are uncertain whether they can or should proceed with addressing a behavior, are wondering about severity and prognosis, or are looking for second opinions. This service is virtual only and reviews what is going on and why. This service does NOT include detailed advice on how to address the concerning behavior, handouts, written materials, or session recording.

*Option to extend into a 2hr Behavior Assessment.


  • Virtual only, 1hr: $150

Behavior Assessment

In this 2hr session, we review and discuss your pets' behaviors, severity, safety concerns, prognosis, timeline, options, and more. Learn the motivation behind your pets' behaviors, receive a customized behavior modification plan, and get started on your first homework assignments. This service includes a written summary of the case, and handouts. Virtual sessions include a recording. In-person sessions include 30mins travel each way from here and a notebook.

*Most cases require multiple work sessions after the Assessment in order to see meaningful results. 


  • Virtual: $300

  • In-Person: $400

Work Sessions 

Work sessions take place AFTER the Behavior Assessment and can occur virtually or in-person. Most last about 1 hour but may run longer, for example, when multiple pets are involved. Most cases require multiple work sessions in order to see meaningful improvement and this is where most of the "work" gets done. Virtual sessions include session recording. In-Person sessions include 30min travel each way from here.



  • 1hr : $150

  • 4hr Package$525

Dog's Portrait_edited.jpg


1. Availability

  • Ensure our schedules are compatible for on-going sessions (referrals are available)

  • Virtual sessions

    • Mon, Tues, Thurs, Fri

    • 9am to 4pm ET

  • In-person sessions

    • Mon, Tues, Fri

    • 10am to 3pm ET

2. Schedule

  • Click here to select your service from the drop-down menu

  • Schedule at your preferred date and time

  • After scheduling, you will be redirected to a page to submit a deposit and pet history

  • You'll receive an email confirmation with appointment details and link to reschedule if needed

  • If you're not sure what service you need, please contact me to discuss

3. Confirm

What to Expect

  • To get the most out of our time, ensure other appointments or distractions won't occur

  • Anyone is welcome to attend, including children

  • Prepare rewards your pet LOVES, just in case (see suggestions here)

  • In virtual sessions, portability is recommended in case I need a "tour" or to see your pet

Cancellation Policies:

  • Deposit and history are required to secure appointment

  • Forgotten appointments and cancellations less than 48hrs notice may result in loss of deposit

  • Cancellation due to for the following will not impact deposits

  • Inclement weather conditions occur, such as

    • Temperatures rise above 85 degrees (80 degrees for fluffy, elderly, or brachycephalic dogs)

    • Temperatures fall below 55 degrees (60 for thin coat, elderly, or lean dogs)

    • Icy or blizzard​ conditions

    • Thunder/wind for noise sensitive pets

  • All participants must be vaccinated 

Dog's Portrait



Deposits, session balances, and pre-payment are accepted via:

  • Square

  • Venmo to @Katenna-Jones

  • Cash or check (in-person sessions)


  • Required to confirm all appointments

  • Applied toward session fee for kept appointments

  • Deposits may be forfeited for last-minute cancelations or no-shows 

  • Pre-payment of your session in full is optional

Session Balance 

  • Payment for the balance of the session is due at the end of the session or upon receipt of invoice

  • Pre-payment of the session in full is available.


  • Payment is due in full at the end of the first session of the package or upon receipt of invoice

  • Packages include financial savings, scheduling preferred day and time well in advance, continuity of work, as well as more time for training rather than handling payment within a session

Got Pet Insurance?
Contact them to see if sessions are covered!


I am not sure if I can or should try to address my pet's problem.
Do I still need an 
Husky Close Up

If you're not sure you can or should work on any behavior, a Case Review is a great option to get enough information to help you decide.

My trainer told me cookies won't work for my dog and that I need to be the alpha. Is that true?
Bone Cookies

No, no one should use alpha or dominance based training - it's been known to be ineffective, confusing, and damaging in the 80s.  Learn more hereMy approach isn't a trendy, new, touchy-feely gimic. It is supported by published research as effective and humane. If it works for a gorilla, it'll work for your dog.

Are you available nights and weekends?
Brown Dog

I see clients weekdays only

On occasion exceptions can be made for existing clients. If you require evening or weekend hours, I am happy to refer.

How can a virtual session possibly work?
Dalmatian Dog

Cases begin by identifying and addressing contributing factors, laying foundational training, 

changing your behavior, etc. I rarely have to be in the room to get started and, in fact, can often resolve the case without ever meeting in person!

Why are you so much more expensive than other trainers?

My work is almost exclusively behavior consultation, not training. All services include a Master's Degree, twenty years' professional experience, multiple certifications, memberships, continuing education, and knowledge of how cats, dogs, and humans think and learn. 

Why do you communicate and schedule via email only?
Serious Kitten

​II correspond via email due to client load and schedule constraints. This allows me to accommodate more clients more efficiently. This also allows a written record of what was discussed. Texting and phone calls are available to existing clients.

How will I know if you can cure my pet?

There is no "cure" when it comes to behavior. Behavior develops via a combo of learning, genetics, etc. so cannot be erased or removed. Instead, your pet will learn to make different choices, trust you, and more.

How many sessions will I need?
Cat on a Soft Blanket

Few issues are resolved in one session. Resolution depends on many factors such as severity, frequency of training

motivation, health, the family, and much more.

Why should I care about finding certified professionals?
Cookapoo Dog
Don't you need to see the behavior in action in order to address it?
Grey Kitten

When it comes to fear, aggression, and some other behaviors the answer is no! In fact, if your pet becomes too upset during our session, their brain will not be able to process much at all. My job is to keep your pet "under threshold" so they are equipped to learn.