
Expert help for serious dog and cat behavior problems—without fear, force, or guesswork
Behavior Services
About Behavior Services
"At the first vet visit since working with Katenna, the vet was simply amazed at the difference. He's like a new dog who I can happily live with."
"Behavior" Services involve behavior modification, primarily used to rehabilitate behavior problems and focuses on changing existing, unwanted, behavior or emotional response. Most people call this "training," but it is not.
Common behaviors I help owners to modify:
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Aggression or reactivity toward family or strangers
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Anxiety, fear, stress, pica
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House soiling, not using the litter box, spraying
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Destructive scratching, "stealing," chewing
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Jumping on guests, nipping
How it works:
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Choose a service (not sure? Just ask)
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Schedule a consultation
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I evaluate your pet and situation
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You get a clear plan that works
You’re not alone—and you’re not a bad pet owner. These problems are common, and they can be improved with the right approach.

Virtual Services
"Miles started growling and lunging at dogs. Through virtual sessions, we gained a much better understanding of Miles and now he can relax around most dogs and even has a group of dog friends!"
Full Assessment: $195
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Choose this option if:
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You want a step-by-step plan for addressing the issues you're dealing with
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Includes up to 2 hours, session recording, and relevant handouts
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Also includes "E/O Week Follow-Up Support" ($125 value)
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1 mo unlimited email/text support
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2X 30min virtual followup sessions (with recordings)
Early intervention prevents problems from getting worse
Quick Consult: $125
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Up to 1hr
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Choose this option if you:
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Are uncertain whether you can or should keep your pet (due to poor prognosis, severity or safety concerns)
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OR want a second opinion regarding rehoming or euthanasia
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OR are seeking general advice on how to address the concerns, without specific details or instructions
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Does not include informational handouts, recordings, detailed instructions, treatment plan, or follow ups
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At the end of our session, service can be upgraded to a Full Behavior Assessment
Cat Calls: $25*
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Cat Calls is a “free”* behavior coaching service for owners struggling with their cats’ behavior.
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This limited service is an educational opportunity for my mentees
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Any cat-related behavior problem
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* $25 fee is donated to rescue

In-Person Services
"Minutes after she entered and introduced herself to Norma Jean, I knew we were in the right hands. It would give me great pleasure to recommend her!"
Full Assessment $225
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Choose this option if you want a step-by-step plan for addressing any unwanted behaviors (ex: aggression, anxiety, fear, lunging, house soiling, etc.)
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AND you live within 1 hr of the village of Lowville NY
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Includes up to 2 hours in-person at an agreed upon location, travel, and relevant handouts
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Includes up to one hour travel each way from here, at the planned time of our appointment.
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Also includes "Medium Retainer" Follow-Up support ($95 value)
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1 mo unlimited email/text support
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2X 30min virtual followup sessions (with recordings)
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Not included:
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Any parking, ferry, fees or tolls over $10
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Additional travel: $2/min
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At the planned time of our appointment
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Max: 3hrs each way
Intensive Package: $5000
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An Assessment AND I come to your home to hold your hand for 4 days AND 1 month of follow-up!
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Locations: anywhere in the world
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Includes written plans + session videos, notes & handouts and 1 month Full Retainer ($125 value)

Written Session Report
To put my time toward support and because so few clients used them, I no longer include written summaries.
If you want one
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For vets to review, such as in cases where medication is recommended
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If your trainer would like an outline to follow
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If you learn better by reading
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If your rescue needs one to share with the board or volunteers
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Must be requested with one week of session
Brief outline:
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Assessments: $45
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Quick Consult: $20
Detailed:
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Assessments: $95
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Quick Consult: $45

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